Contact information
Contact Information
Last updated: 09-10-2026
This page provides the contact information for The Gold Coast Family.
Store details
Store name: The Gold Coast Family
Website: thegoldcoastfamily.com
Customer support email: info@thegoldcoastfamily.com
Customer service
If you have a question about your order, shipping, returns, sizing, payments or any other matter, please contact us at:
info@thegoldcoastfamily.com
To help us respond faster, please include:
- Your full name
- Your order number, if applicable
- The email address used for your order
- A clear description of your question or issue
- Photos, if your message relates to a product issue
Response times
We do our best to reply as quickly as possible.
During busy periods, sale periods or public holidays, response times may be longer than usual.
Customer support approach
At The Gold Coast Family, our goal is to be clear, fair and helpful.
If there is an issue with your order, please contact us first so we can review the situation and work with you on a suitable solution.